Frozen Food Import FAQ: FCL, CIF, CFR, FOB | ATC Group

Question 1

Which Incoterms do you quote?

Accepted Answer

We quote CIF, CFR and FOB. The choice depends on the discharge port and on who books the sea freight and insurance.

Question 2

What is the minimum order?

Accepted Answer

One full 40ft Reefer container (FCL). The net weight per container depends on the product and packing, and is confirmed in each offer in MT.

Question 3

What are your payment terms?

Accepted Answer

We work with an irrevocable letter of credit (LC) at sight or bank transfer (TT), according to the terms agreed in each contract.

Question 4

Where do your products come from?

Accepted Answer

Poultry: 100% Poland. Pork: Poland, EU and South America. Beef: EU and South America. Dairy and fries: Poland, Belgium, Netherlands, Germany. Fish: FAO 27 and 34, Chile, Peru and aquaculture in Vietnam.

Question 5

How are products packed and labelled for export?

Accepted Answer

Export cartons labelled to destination-country rules: product name, net weight, production and expiry dates, lot number and the plant's veterinary approval number. Specific language requirements are confirmed in the offer.

Question 6

Is your offer Halal?

Accepted Answer

Halal certification applies exclusively to poultry and beef, on specific request, through approved partner slaughterhouses with a dedicated lot certificate. It never covers pork or other ranges.

Question 7

Are the plants certified?

Accepted Answer

Our partner plants and vessels operate to HACCP / ISO 22000 standards. ATC Group is a trading company and does not itself hold a plant certification.

Question 8

Can the goods be inspected before shipment?

Accepted Answer

Yes, as an option: pre-shipment inspection by SGS, Cotecna or Bureau Veritas can be ordered and is quoted separately.

Question 9

Which documents are supplied?

Accepted Answer

An official veterinary or health certificate, certificate of origin (EUR.1 only where a preferential agreement applies to the destination), packing list, bill of lading and invoice. Wild-caught fish ships with a catch certificate (IUU regulation); farmed fish ships with its own farm and health documentation.

Question 10

Which ports do you deliver to?

Accepted Answer

Africa: Abidjan, San Pédro, Tema, Takoradi, Lagos (Apapa, Tin Can Island), Onne, Dakar, Lomé, Cotonou, Douala, Kribi, Conakry, Monrovia, Luanda, Lobito, Owendo, Port-Gentil, Pointe-Noire, Matadi, Freetown, Banjul. Gulf: Jebel Ali, Khalifa Port, Jeddah, Dammam, Sohar, Salalah, Hamad, Khalifa Bin Salman, Shuwaikh, Shuaiba. Asia: Qingdao, Ningbo-Zhoushan, Shanghai, Tianjin, Nansha, Dalian, Cát Lái, Haiphong, Da Nang, Jakarta, Surabaya, Tokyo, Yokohama, Kobe, Osaka, Manila, Port Klang, Pasir Gudang. Other ports on request.

Question 11

How fast do you reply to a quotation request?

Accepted Answer

Our trading desk replies with a price offer within 24 hours on working days.

Frequently asked questions

Incoterms, orders & payment

Products & origins

Quality, Halal & certifications

Logistics, ports & lead times

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